Receiving Feedback

Today’s Writing Style Tip of the Day is brought to you by Shea Writing and Training Solutions, a Houston-based company that helps you “create clarity out of chaos, one sentence at a time.”

The last time we shared a Tip from them, it was about how to review another person’s writing graciously. Today, they will discuss how to give receive feedback from someone
else about your writing.

Authors should:
•       Consider advice fully and carefully before deciding whether to accept it.
•       Explain tactfully why you chose to reject certain suggestions. For example, you might say, “This document follows requirements from _______company policy document, so we are going to have to preserve the content as is.”
•       Realize that the reviewer is trying to help make the document better. Don’t get defensive.
•       If you need more clarity on suggestions, ask questions such as, “Why do you think we should add a section for ____?”
•       Thank the reviewer for his or her feedback.We encourage respectful discussion of reasoning behind suggestions and decisions. This kind of discussion often results in compromise that satisfies both parties and further clarifies writing for the end users and readers.

And if the Grammar Guru and Punctuation Pro says it’s wrong, it’s wrong. Period. No arguing.

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Profound Quote of the Day:

“I think it’s very important to have a feedback loop, where you’re constantly thinking about what you’ve done and how you could be doing it better.”
– Elon Musk, billionaire founder of SpaceX, Tesla, SolarCity and PayPal., b. 1971
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